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Susan Stewart, CEO of SWBC is Jake's next guest on Keys to the Market
- By: MBA/MW Staff
- On: 08/03/2026 16:40:56
- In: News

In this episode, Jake Ryon sits down with Susan Stewart, CEO of SWBC Mortgage, to discuss her remarkable career journey and the lessons she has learned throughout more than 37 years in the mortgage industry. Susan shares how she entered the business at age 24 as a single mother and advanced through roles including processor, underwriter, operations manager, and ultimately CEO. She reflects on the industry's evolution—from a limited selection of mortgage products to today's increasingly complex lending environment, which includes options such as non-QM and non-warrantable condominium loans designed to serve borrowers with a wider range of financial circumstances. The conversation also explores Susan's leadership philosophy, including the importance of integrity, empathy, kindness, and emotional intelligence. Susan and Jake discuss the collaborative culture of the mortgage community throughout the DMV region and the responsibility industry leaders have to mentor and develop the next generation of mortgage professionals.
Hosted By: Jake Ryon, Sales Manager, NMLS #993471 at SWBC Mortgage
Guest: Susan Stewart, CEO of SWBC Mortgage
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